Here at AVENOR GLOBAL LIMITED, we strive to offer you the best quality at the most competitive prices.
Our goal is to provide you with the best delivery options, no matter where you live. Every day we deliver orders to customers around the world, and we work to maintain a high level of reliability at all times.
The ordering process consists of two parts.
Processing time
Your order is accepted, the quality is checked, and the package is packed. Orders are shipped within 24 hours of being received by us on business days. Orders placed on weekends or public holidays are processed on the next business day.
Delivery time
Delivery time is the time it takes to transport the goods from our fulfilment centre to your address. This typically takes 5–15 business days.
Delivery times are estimates and may be affected by customs clearance, carrier delays, weather, and remote delivery locations.
Taxes and duties
You are responsible for all taxes, duties, and fees imposed by the jurisdiction to which the products are shipped, including but not limited to sales or use tax, goods and services tax, harmonized sales tax, provincial sales tax, value-added tax, and customs duties.
For customers in Canada: orders ship from outside Canada. Shipments valued above CAD $20 may be assessed customs duties, and shipments valued above CAD $40 may be assessed GST/HST, by the Canada Border Services Agency. Your carrier may also charge a brokerage or handling fee to process the customs entry. These amounts are collected by the carrier or CBSA on delivery and are not included in the price paid at checkout.
Track your order
Once you have placed your order, you will receive a tracking number by email and can follow your shipment using Track & Trace.
If you have not received tracking information or have a question about your delivery, contact us at info@vitaceryn.com.
Contact
AVENOR GLOBAL LIMITED
Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
Registration No.: 81097151-000-08-26-1
Email: info@vitaceryn.com